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CLIENT GUIDE, QUESTIONNARE & RESOURCES

Table of Contents
(click links below to view)

Client Planning Guide

i.

Cover Page (this page)
ii. About this Guide
I. Project Questionnaire
II. Tele-Consult Meeting
III. Sample Agreement
IV. Storyboard/Client Tasks
V. Test, Review & Publish
Appendix:
Search Engine Coding
EZWeb™ Applications



     ii. About this Guide
Why a Planning Guide?

"Proper Planning equals Customer Satisfaction!"

This Client Planning Guide details the steps required when planning for custom web site development and creation of a professional web site for your company or organization. It covers everything from initial planning to final publication on the Internet. The Planning Guide will help you gain clarity on your project regardless of who develops your Web site. You may print the guide from your browser, download the MS Word document or call our offices at 407-391-9851 and request a hard bound copy. Keep the guide as a handy reference when working on or discussing your web site project with our staff!


Your Web Site!
An Internet web site has become one of the primary mediums companies use to effectively communicate their products and services to a national and global audience. Consumers are using the World Wide Web at an exponential rate to evaluate and compare what a company has to offer them. Often the Internet is the first place a potential client will go to get your company's first impression, and a well-organized and informative web site is a necessity to compete in today's business world. Possibly the most important aspect of having a web site is the economic gain. Print and television advertising is expensive, time-consuming, and extremely limiting. A web site allows you to reach a worldwide audience with no limit to the amount of information you can display! Educate your potential clients before they even lift a finger to contact you, and think of the time and money you will save in customer support and customer service!

CompBiz, Inc.
CompBiz, Inc., the development company behind EZWEBonline.com, is an Internet solutions and software development firm dedicated to helping businesses and organizations establish a strong and captivating Internet presence. EZWEBonline.com is an information "portal" owned and operated by CompBiz, that provides online communities. We also provide the technology, development, design, and hosting service for these communities. Each online community offers a build-it-yourself web site service called CompBiz EZWeb™ that was developed by CompBiz. No matter the size or difficulty of your project, our complete line of services is all you need to build your Internet identity from the ground up. Our development professionals can provide anything from initial site design and implementation, database integration, custom software applications, domain name registration, web site hosting, e-mail accounts, and even specialized search engine registration!



     I. Project Questionnaire
For easier viewing, the Project Questionnaire is located on a separate web page. You may complete the questionnaire online (our preference and quickest) and submit, or you may print directly from your browser and complete the form off-line and then fax/mail to our offices, or you may download the guide.

Complete the Questionnaire Online! Click here to launch!

Our phone number is 407-391-9851.
Our fax number is 407-571-0731.
Our mailing address is: CompBiz, Inc., 108 Chapman Ave, Sanford, FL 32771.



     II. Tele-Consulting Meeting
Our First Meeting!
During our first meeting (via telephone conference), you will meet with a CompBiz staff member(s) regarding your project. During this meeting, we will review the Client Planning Guide and other information related to your web site project. This is a question, answer, and information gathering meeting to ensure CompBiz and your organization are on the "same page!" Following this meeting, we will provide you with a price to complete your project. If acceptable, we will prepare a Web Site Development Agreement (see below) and schedule another meeting either in our offices, your office, or via telephone for the purposes of 1) reviewing the Agreement and obtaining authorized signatures, and 2) conducting a "Storyboard Meeting" (see below) for your web site project.

Some items reviewed during the Consultation Meeting include the following:

Domain Name Registration?
If you do not own a domain name (.com, .net, .org), CompBiz will help you secure one. If you already own a domain name, then we will obtain information necessary to make a transfer to our servers should we provide hosting service. You will want to make a decision regarding your domain name as soon as possible because the availability of domain names diminishes daily.

Static or Dynamic Web Site?
You will want to determine if your web site will be static or dynamic. By "static", we mean a web site that is strictly informative and unidirectional. A "dynamic" web site integrates real exchange of data between the visitors on your site and your organization. This could be in the form of e-commerce or a custom written database application that allows your visitors/customers access to real-time data over the Web. Examples of dynamic web sites include those listed on the EZWEBonline.com "Communities" page. Other examples of dynamic Web sites developed by CompBiz, Inc. are listed below:

RMC Audio | RSVPAmerica | Tele-Shopping | CatholicWeb.com

We have developed hundreds of web sites. For an up-to-date listing of sites developed by CompBiz, Inc., please contact us at 407-391-9851 or e-mail info@compbiz.net.



     III. Sample Agreement
For easier viewing, the Sample Agreement is located on a separate web page.

View the Agreement in a separate browser window, by clicking here!



     IV. Storyboard / Client Tasks
Our Second Meeting!
During our second meeting (scheduled at your office, our office, or via telephone conference), you will meet with a CompBiz staff member(s) for three purposes. 1) Review your Web Site Development Agreement and obtain authorized signatures, 2) conduct a "Storyboarding" of your project, and 3) create a "Client Tasks" list of items needed by CompBiz to complete your project. The layout, appearance, and functionality of your web site will be created utilizing special templates similar to the example shown below.

- Sample Storyboard Template -


Your Logo
Here
Header Area
Button 1
Button 2
Button 3
Button 4
Button 5
Headline, Content, & Image Placement
Your Logo Here! Lorem upsum epsulem. Nordum letem episcal lorem upsum epsuli nesbit moderm neo. Lorem upsum epsulem. Nordum letem episcal lorem upsum epsuli nesbit moderm neo. Lorem upsum epsulem. Nordum letem episcal lorem upsum epsuli nesbit moderm neo. Lorem upsum epsulem. Nordum letem episcal lorem upsum epsuli nesbit moderm neo.

Footer Area
Link1 | Link 2 | Link 3 | Link 4 | Link 5

Copyright © 2000. All rights reserved.



     V. Test, Review, & Publish
Our Third Meeting!
Upon completion of your project, you will be contacted via telephone and/or e-mail (your preference) and asked to review and test your web site via a special URL (domain address). Following your review, you will be asked to contact the CompBiz staff member assigned to your project (by telephone and/or e-mail). At this time, our staff will answer questions, discuss changes, etc. regarding your project. If changes or revisions are scheduled, then this process will be repeated. When all work is satisfactory and following receipt of final payment for the development of your project, your web site will be published at your web address (URL).



     Appendix
Search Engine Coding and Registration
Dealing with search engines can be an overwhelming and frustrating task. There are hundreds on the Internet and the number increases with the passing of each month. You want people to find your web site quickly and easily, but how is it done? For best results, web sites and their accompanying pages should be specially coded and registered with each engine separately. This process varies in degree and expense. There are several companies that offer Free search engine submission, however the old saying, "You get what you pay for.." applies, and these Free services can actually hinder your ranking.

Any given keyword or combination of keywords can return thousands upon thousands of results in a search engine. It is extremely disappointing when a customer realizes their web site did not get listed, or their web site is number 60,563 buried deep in the search results. Even more disappointing is when a specific search is performed using the company's name, and the web site is nowhere near the top of the list! Why does this occur?

There are several reasons:

Competition: Your company's name and content may be similar to many other companies across the globe.

Timing: Often you will be sitting behind every other submission that has been entered before yours.

Size: The larger (and coincidentally the more popular) the search engine, the higher number of search results to compete with.

Methodology: Some webmasters have developed techniques that "trick" the search engines, causing their web site to appear on top every time. This is usually limited to a short time frame and we advise against this methodology, because the search engine companies are aware of this behavior, and usually remove those web sites for good upon discovery.

Expense: Some companies specialize in placing your company's name at the top of the list of major search engines through a variety of extensive coding techniques. This can be an expensive process. Prices range as high as $3000 monthly and this price usually does not include the initial setup and coding fee!

If ordered during the original development of your site, CompBiz can provide an economical and special search engine service that registers your web site with up to 10 major search engines like Hot Bot, Yahoo, Alta Vista, Lycos, Snap, Netscape, Webcrawler, GoTo, and Infoseek. This service is manually performed by our developers and includes inserting special hidden "search engine friendly code" that is recommended by the major search engine companies. You may substitute other search engines of your preference or if you desire more than the basic ten and advanced search engine coding, request a separate quote. CompBiz cannot guarantee that this basic service will get your company's web site to be number one in every search engine. However, our methods have proven effective over time and our customers report positive results. If your budget permits, we can also refer you to several companies that specialize in advanced Search Engine Coding Registration and guarantee top ranking.




CompBiz EZWeb™ Applications

Would you like your secretary, employees, even the CEO to have the ability to update and maintain your web pages on the fly? Better yet, would you like this ability without the requirement of specialized and time consuming training, and the purchase of expensive web authoring software and hardware? If your answer is yes, then CompBiz can integrate our CompBiz EZWeb™ browser based web maintenance software into your project. To see a demo and obtain a quote, contact your CompBiz representative at 407-391-9851 or e-mail info@compbiz.net.
   
   

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